| Ben
Further to your e-mail, hopefully in conclusion to our correspondence, I hope that you will accept that we will pay for your next service at VW in Portsmouth @ £125.00. When you have to book this, we will organize for a check to be raised for this amount. In addition to this, as already offered we will organize for £200 vouchers of your choice.
I hope that you will find this acceptable. We are unable to offer any other form of compensation so I hope that we can agree on this.
I look forward to hearing from you.
With regards |