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[background=rgb(255, 255, 255)]hi all, (im a member on here but ive set up a new name just to hide my identy

ive been with my current company for 14 years, i'm in my late thirties and work in a office. I was the supervisor for 10 years and when our new GM was appointed i was appointed manger for the department by him, and my old boss was appointed to manage another department. I should say that my new GM was the old directors son, so there is a family connection throughout the company. Its a big company an employs about 4000 globally.

Ive been in the position where i am for just over a year, i have to travel a few times during the year to other countries which my wife isnt particulary happy about but its no longer than a week at a time, over the last 8 months things have got worse in the department, especially during the holiday season and we had a lady leave to have a baby but she has told me shes not coming back but officially she could be back in march 2014 which leaves me down my one member. its a specialised job and its not something that you can go out and find someone just like that it takes about 6-7 months to train someone on the systems etc.

when i was made manager i appointed a team member as supervisor and the hope was he would help me grow the department and build a real sense of a team, theres a nice mixtures of ages and personalities etc but in fact work had increased everyone feels fed up and just generally down, overall spirits are ok but far from happy, i get the feeling people are just hanging around til the job market picks up.

my GM is only new in his role but i get the feeling hes living up to his dad and throwing his weight around he worked his way to his position through another department in the company so has never worked in the department i do so really struggles to understand why when just one member of the staff is off others have to fill and it creates a backlog with customers calling and emails etc.

It basically came done to a meeting today where the managers of different departments sat down including me and we went through the last weeks of events as we always do, i have asked for another member of staff to help the build up of issues and my GM had to ask a director who has said yes. So todays meeting he looked and me and said ive give you someone dont come and ask for anyone else, if you are still struggling then we are doing something wrong out there. Now i havent even mentioned anyone else to him but it shows his attitude in the sense that acknowledges we are very good and customer service is very good aswell, this is why we are very busy but when it comes to vendor invoices we are slow in processing them and cause backlogs.

I just feel fed up and totally demotivated, i was talking to my supervisor when i came out my meeting and he had tears in his eyes and said im covering for someone else and i have 187 emails i just cant carry on like this.

he said hes going to start to look for work elsewhere and get his cv out there, i said look you can have my job and i'll go back on the desk as im not happy either.

sorry for the rant i was just going to say how do i stand in law if i walk into his office and say i think im not right for the job, its making me unhappy and i would prefer to go back on the desk and let someone else have a go of it.

i spoke to my wife and she said we were happier when we had less money and a pay cut is something we can deal with.

Im not sure how i stand, is it possible that he could turn around and say well if you cant do the job ive asked of you youre out.

Shall i just start looking for a job now and then hold off saying it. my GM is not really someone that you can explain things to as he always knows best and wont listen.

any help or pointers and honestly asking me to go in there and talk to him is not going to help me.[/background]
 

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I think its the same at a lot of large companies. Process, politics, personality clashes, cost cutting, restructures etc. Sometimes these phases pass but are stressful all the same!

I strike a reasonable work life balance but get fed up with certain aspects of large company politics. My missus is head of dept at a large well known and comes home stressed dealing with it all.

Im sure many share your dilemna. Its a tricky one to call. Id probably play my cards close to my chest unless you thought an honest chat would help. Perhaps you could elude to the difficulties rather than just say you are job hunting.

Working at a company for many years makes it more difficult to leave!

Good luck! Perhaps tmrw will be a better day!
 

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Ok I run a small business (circa 20 employees) unfortunately for them you have employee rights on your side.

DO NOT make any suggestion you're not right for the job, it could be seen as an attempt to resign, it'll be a slippery slope if they're looking for any excuse to get rid.

If you resign you'll give up all rights to redundancy and or tribunal rights.

You have to be serious and to the point when it comes to your issues, if you have a grievance you absolutely must take it to the table, they cannot fire you for that.

Double check your job description and compare that to your daily duties and responsibilities, if you are going way beyond them you have a right to complain.

Its a large firm by the sounds of it and they will have an HR department. Take the issue to your next in command first, then escalate the issue if things don't improve, retain all your communications and emails to do with the problem, including requests for tasks that are over and above your duties and start to build a diary of what's going on.

If they decide to 'manage you out' and it could go that way it there's family in the ranks, you'll have a clear case for a tribunal if you think you're constructively dismissed.

Believe me, I've been through a nasty tribunal and won, I know how it works - the more evidence you have the more chance of success you will have.

If you want to resign though that's your decision - good luck!
 

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cheers both, yeah i hope tomorrow will be better, probably today as i was in the meeting late and it was on my mind on the drive home. seeing the kids when i got through the door made things so much better


Im ready to walk in there and do it for the department and the company, more like a stand to say look im not happy now you have to do something, we are lacking bodies i know they know it and they have pushed us to the limit, i /we have been paitent but i have people logging on at home and at the weekend, answering emails on there phone (they get no benefits doing that) and neither do they complain about it either.. we have a good group of people, my department the staff are loyal and been there 4+ years, in most of the offices around the world they are struggling to keep staff.

as i say hes now agreed to another person which im happy about but i feel in the future im going to get it thrown back in my face when anything goes wrong in the sense, ie so so is not getting done on time you asked for someone else, you got someone else and its still wrong.

I definatley know im doing more than what my job description right now and i'm doing it to keep things going, our figures are up and at one stage at the start of the year we had real good team spirit going but of course 7 months of it and its just ground everyone down.

i certainly dont think a sit down chat is really going to help, he shows interest but i know that he really doesnt care, before he said that as we had people living local to the office they wouldnt leave as its convient for them
 

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Its quite clear that this is an awkward situation for you and I feel sorry that your stuck between a rock and a hard place, but I feel you have to make it known to HR as a minimum.

As you say you have people working out of work for free if they carry on like this you could end up with people off through sickness or depression leaving you in an even worse place than where you are now.

As far as standing down from the position you hold again would HR not be the best place even if you were to put feelers out about it. I think they are duty bound to keep any issues discussed with them confidential until you are ready.
 
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