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.:R32OC Site Contributor
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Discussion Starter · #1 ·
Well let me start of by saying I've had the car from new, it was registered on June 2nd 2007 and has 5k on the clock.

During that time it has been into VW for warranty work 6 times!! That includes things on the interior falling apart at least twice, and the rest are for engine related issues, which mainly relate to the oil levels which fluctuate often.

VW even gave me a free oil, washer fluid etc level check under warranty on Friday, and then still say these problems are normal. I some what doubt that VW are giving free oil etc to R32 drivers on a regular basis...

Well today, just 3 days since the car left the garage, the oil light came on again, as did the washer fluid light.

This car has been nothing but a burden with regards to it constantly being in and out of the garage.

Thinking about going to Audi at the end of the week to try and strike up a deal on a low mileage S3?

Serious love hate situation with the R32.
 

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I had this with my car a few days ago, the bloomin lights wouldnt stop flickering up and down, VWs 7th attempt and its fixed (I hope). Was really tempted to just go trade it in against a bmw or sumin, I know exactly how you feel.

Is your warning lights just an electrical fault? Its not actually leaking oil and fluids?
All I can say is that once mine was fixed I was a changed man and Im back in love with it again. You might end up with the same shite again with an S3, bmw and undoubtabley a merc.

Ps. Iv got a free next service for my troubles, go and kick up a stink and tell them you want one.

Have you tried taking it to a different VW Dealer >?
This is true, vw farted around with my lupo about 4times until I finally took it to a different dealer and they fixed it first time.
 

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.:R32OC Site Contributor
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Oh no, absolutly gutted, i love your car!!.. i nearly went for the S3, but they were quite expensive.

Hope you get it sorted.
 

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Isnt there a law in this countrt like america when you can claim a car is a lemon is it is taken into vw more then a certain amount of times????

But honestly mate, i would really get on vw uk and complain about this, and see if you can change over to another r32 which hasnt got these issues :)
 

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.:R32OC Site Contributor
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Discussion Starter · #6 ·
I'll be calling the dealership in Hertfordshire that the car has been going to, and I shall also call the Dealership in Brighton today where I'm currently located.

I also have a family friend whose been in the motorsport industry for over 40 years, and he kindly asked some contacts in VAG what they thought.

''Edward,

My contact in Germany tells me the following.

Engine oil consumption: Up to 6-8000 miles expect "heavy" consumption.
After that 1/3 litre per 1000km (600miles!) Min to Max is one and a
half litres! So keep checking and don't go more than1500 miles before
topping up.. When I had a petrol Quattro its consumption got better and
better as it got older. OK it was an earlier series V6, but the same
theory seems to be applying.

No power hydraulic leaks are acceptable (ie steering)

No brake/clutch fluid leak/drop in level is acceptable and components
would normally be completely changed. Not a normal/common fault. Ask
the dealer what they did to "fix" the problem, and don't be fobbed off
with a soft answer. Potential no brakes is seriously BAD news.

My contact has a friend working in VW Engine research dept (on Diesels)
but who will ask the questions about the petrol engines.

So, buy shares in an oil company and check the level very often! If oil
level runs seriously low -below Min- (and damage to the engine occurs -
run bearings or a rod through the side for example) - VW will claim
that oil levels had not been checked, so not their problem! I bet there
is fine print in the handbook!

Hope this helps'
 

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just keep goin at them mate, you dont spend hard earned cash on a car for it to keep failing on you.

But as has been said you may find another dealer (different mechanics) will have a solutions for the problems what ever it is. Hope you get it srted out.
 

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Sorry to hear of all your probs Ed. I hope VW come good in the end.

Good luck with getting it sorted.

(I'm off to check my oil now).
 

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That's damned frustrating and doesn't do the VW reputation any good.

I've never understood why a manufacturer doesn't have a better grip of it's after sales business. "If only every car was as reliable as a Volkswagen"

Computers and databases are all about indentifying trends, problems and resolutions.

It would be a sad loss, but at the end of the day our hard earned cash (unless company owned) stumps up for these depreciators we cherish so much.
 

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.:R32OC Site Contributor
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Discussion Starter · #10 ·
Just an update on this.

After this check had been carried out, the oil light (and washer fluid light) came on again within 24hours.

I checked the oil and it was ok, but the light has been on for the past 3 weeks. Each time I dirve the car I checked the levels.

Well today I finally had the car booked into VW for a check (who were absolutely useless as usual).

The car took half a litre of oil...which means that has been used over 300miles, which is not right!

I questioned the service department about this, and they agreed it was a 'little odd', but could not do anything as they can't find a leak or anything else.

I was told unless the car is using 1/2L of oil or more every 600 miles(which it just did) then they cannot claim it to be a manufacturing error.

Needless to say I have a litre of oil in the boot, and will be monitoring it like a hawk over the next few weeks.
 

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.:R32OC Site Contributor
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That can't be right chap. Sounds to me like they are fobbing you off. 1/2 litre in 300 miles? I've done 3500 from new and haven't even checked the levels yet. Would it be worth speaking to another dealership complaining about the service, stating you're looking to change? Play them off against each other?

(Sorry if I'm talking rubbish lol)
 

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That sounds very very strange, as i never had to top up my oil except for services.

Maybe the place doesnt want to do anything about it, as they think it could be a worn/broken piston ring but dont want the exepnse/hassle from vw if its not that. I would ring vw uk about this and complain liek hell, as there is def something wrong, and probably take it to a different dealers to see what they think.

As if its loosing oil and there is no leak there is really only one place its going :(
 

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Totally agree with Pomme here, the old V6s used to use oil at an astranomical rate. First time it happened with my old VR6 it caught me off guard but the new V6s should not do that, definately an engine issue. Do you get any heavy black smoke from the exhaust?
 

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ive done 12000 miles in mine and NEVER had to top up (except the 10k service obviously)

Never drops a millimetre

Have you had the revo map since new? Very very slim chance its related
 

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Discussion Starter · #15 ·
I think I have had it with the R32 now.

The car has always run like a pig for quite some time, sounding like a diesel on start up etc. I had the car serviced 1 week ago and last night the coolant light came on and the reservoir was empty. This happens frequently and VW have had the car for long periods of time to try and find the problem but can't.

Tbh I don't expect this from a car that cost what it did - I will be taking it another VW garage with the view to them paying for it to be sent to an independent specialist (APS?) and if the problem can't be sorted once and for all I'm afraid the car will have to go.
 

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Ed, I feel your pain - mine has been a bit of a mare since I bought her from VW....it has been to garage more time then I can remember but hopefully now is all resolved. It did take a threaten of legal action and trading standards / Industry watchdog and a further 11 months to have a meeting with the top boy at the dealership - even he admitted it was a big joke.....mind you I did also contact wolfsburg and they seemed to be a but more receptive after this - even though it is a franchise!

Basically I can understand your frustration and would not blame you for chopping it in for someting else but maybe worth one final time with most senior VW dude you can find - if nothing else to vent and give them a piece of my mind!!

Hope you get it sorted or let us know what you fancy instead.......although you have made me quite happy as I thought mine was the biggest dog of all R's!!
 

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That sucks. I can understand why you're fed up with it, I'm sure I would be if I were in your shoes.
 

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Ed really sorry to hear you are still having problems.

Have you contacted VW UK regards the matter as if it's the garage being rubbish they can put leverage on the garage.
 

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.:R32OC Resident Pervert
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Thats pants Ed with all the problems that you have had

All I can say is I hope you get sorted out ok

What have VW's head office said ?
 

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pomme said:
Ed really sorry to hear you are still having problems.

Have you contacted VW UK regards the matter as if it's the garage being rubbish they can put leverage on the garage.
Pomme, in my personal experience VW UK were the worst of the lot and were very unhelpful - defintely worth trying but they were so poor for a multinational like VW. They told me that because they were frachises then there was not much they could do!! Immbeciles!(rant over now)
 
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