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#1
Andy

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During the lock down I upgraded my sky broadband etc and got a new router and mini q box now today I get a email saying I haven't sent the old router back. Ring sky up and set it should of been a letter and package to sent it back but for the life of me never say it or was told there is a surcharge on the old router.. Looking like I will be paying for it tho
Any one else had this!

#2
HenryM3

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I’ve had this with sky, went back and forth with them never any record of previous conversation. Told them the box was sitting here if they send me a bill or take it from my account I’d cancel everything. Two days later the return box arrived. PITA unless your buying something.

#3
HenryM3

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I’ve had this with sky, went back and forth with them never any record of previous conversation. Told them the box was sitting here if they send me a bill or take it from my account I’d cancel everything. Two days later the return box arrived. PITA unless your buying something.

#4
Gti Fly

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During the lock down I upgraded my sky broadband etc and got a new router and mini q box now today I get a email saying I haven't sent the old router back. Ring sky up and set it should of been a letter and package to sent it back but for the life of me never say it or was told there is a surcharge on the old router.. Looking like I will be paying for it tho
Any one else had this!



What have you done with the old router anyway ? Binned it ?

#5
Andy

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What have you done with the old router anyway ? Binned it ?

Can't find it anywhere so looks like I have binned it which is unusual for me




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