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vw paint warranty

5.5K views 7 replies 4 participants last post by  CIJ84  
#1 ·
just been to vw main dealer to look at my car thats got a bit of paint bubbling on the front wing, he says that they only had 3 yrs paint warranty and it wont be covered he will see if they would do it as a good will gesture but didnt think it was hopefull, is it true they inly had 3yrs warranty i thought they had 12 yr corrosion warranty ?
 
#2 ·
They have 3 year paint warranty and 12 year corrosion warranty.

http://www.volkswagen.co.uk/owners/warranty/factory/terms

Three-Year Paint warranty

All Volkswagen passenger cars are provided with a warranty for a period of 3 years from the date of first registration against any manufacturing defects with the paintwork.

The only preconditions are:

The defect must be reported to a member of the Volkswagen Authorised Network as soon as it is discovered. This must of course be within the warranty period.
The defect must not be due to external influences such as accident damage, climatic, thermal, chemical or industrial pollution, insufficient care or maintenance. This will be determined by the member of the Volkswagen Authorised Network at the time of inspection.

Body protection warranty

All current Volkswagen vehicles are fully protected during manufacture against through corrosion for 12 years from the date of first registration (6 years for the Sharan models).

The only preconditions are:

The defect must be reported to a member of the Volkswagen Authorised Network as soon as it is discovered and within the warranty period.
The perforation must not have been caused originally by damage, neglect, insufficient care or maintenance or by external rusting.
A member of the Volkswagen Authorised Network must be advised about any rusting as soon as it is found.
All body repairs will be carried out promptly in accordance with the manufacturer's specification and procedures, using only approved parts and materials, so the original level of anti-corrosion protection is maintained.
 
#3 ·
I have the same thing on my mk5, took it to the dealer on saturday and they said they would get back to me with their verdict, but if it has bubbled up from the inside/underside of the wheelarch like mine it should be covered under the 12yr warranty.
 
#4 ·
so its up to them :( its bubbling with no signs of damage, one vw dealer said it looks like its had a repair in that spot so i asked how he could tell , he said because its his job he could spot it, when i asked if he could measure the paint thickness he told me it might not be a repair but it was a poor paint job because it had orange peel, so he sent me to this dealer
 
#6 ·
hmmm sounds like they are trying to fob you off?! They should measure the thickness though.

mine is in the same place on both front arches and the dealer said he had seen it before, so fingers crossed an hope persistance pays off!

Oh and mine is exactly the same!